FAQ

1. What happens if I lose one of my keys?

If you lose either your phone or your Ledger, your assets are still safe. You can recover access using your remaining key and Oasis Vault’s recovery key — only you can trigger that process.

2. Can Oasis access or move my crypto?

No. We only hold one of the three keys in your vault, and two are always required to sign a transaction. Without your approval, we can’t move anything — ever.

3. Do I need to complete KYC to use Oasis Vault?

Never. We only ask for your email. No ID verification, no selfies, no data collection. Your privacy is non-negotiable.

4. What assets can I store in my vault?

You can vault Bitcoin, Ethereum, any ERC-20 token, and any ERC-721 NFT.

5. What makes Oasis Vault more secure than a hardware wallet alone?

With a single device, one mistake or hack can cost you everything. Our 2-of-3 multisig setup means even if one key is lost or stolen, your assets stay safe — and recoverable.